At r888, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data r888 collects, why we collect it, how we use it, and what rights you have over your own information. We believe every player deserves to know how their data is handled.
Our Commitments
Six core privacy commitments that every r888 player can count on — from the moment you register to every transaction you make.
All personal data stored by r888 is encrypted at rest using industry-standard protocols. Your account details, payment information, and activity history are never stored in plain text.
r888 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the r888 ecosystem and its trusted service partners only.
r888 only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
You have the right to access, correct, and request deletion of your personal data held by r888. These rights can be exercised at any time by contacting our support team.
All data transmitted between your device and r888 is protected by TLS encryption. This applies to every page, every login, and every transaction on the r888 platform.
r888 does not keep your data indefinitely. Retention periods are defined by the purpose of collection and applicable legal requirements. Data is deleted or anonymised when no longer needed.
Summary: r888 collects only what is necessary, uses your data only for legitimate purposes, never sells it to third parties, and gives you full control over your own information. The full details are below.
This Privacy Policy applies to all users of the r888 platform, including visitors who browse without registering and registered players who actively use r888's gaming and betting services. By using r888, you acknowledge that you have read and understood this policy.
r888 is committed to handling your personal data responsibly. We understand that trust is the foundation of any relationship between a player and a gaming platform, and we take that responsibility seriously. This policy is written in plain language so that every r888 player — regardless of technical background — can understand exactly how their data is handled.
If you have questions about anything in this Privacy Policy, you can contact the r888 data team at any time via [email protected]. We aim to respond to all privacy-related queries within 48 hours.
r888 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the r888 website and app, and occasionally from third-party verification services. Here is a breakdown of the categories of data r888 may collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal processes |
| Verification Data | National ID number, selfie or document scan | KYC verification process |
| Usage Data | Pages visited, games played, bet history, session duration | Automatically via platform logs |
| Device Data | IP address, browser type, operating system, device ID | Automatically via cookies and logs |
| Communication Data | Support chat transcripts, emails sent to r888 | Customer support interactions |
Note: r888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
r888 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main purposes for which r888 processes your personal data are:
Marketing Opt-Out: You can opt out of r888 marketing communications at any time by updating your notification preferences in your account settings or by contacting [email protected].
r888 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
r888 does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. The categories of third parties with whom r888 may share your data include:
Important: r888 requires all third-party service providers to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
r888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use r888. A cookie is a small text file stored on your device when you visit a website. r888 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the r888 platform. For more details on the specific cookies r888 uses, contact our support team.
r888 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction records | 7 years from transaction date | Anti-money laundering obligations |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Usage and analytics data | 24 months (anonymised after 12 months) | Platform improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
When data is no longer required, r888 securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As an r888 player, you have a number of rights in relation to your personal data. r888 is committed to honouring these rights promptly and without unnecessary barriers.
Request a copy of all personal data r888 holds about you.
Ask r888 to correct any inaccurate or incomplete data we hold.
Request deletion of your personal data where there is no legal reason to retain it.
Ask r888 to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format for transfer elsewhere.
Object to r888 processing your data for direct marketing or legitimate interest purposes.
To exercise any of these rights, contact r888 at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
No Fees: r888 does not charge any fee for handling privacy rights requests. If a request is clearly unfounded or excessive, we may decline it and will explain why.
r888 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on r888 or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a report, r888 will promptly investigate and, if confirmed, delete all data associated with the minor's account and close the account in accordance with our underage gambling policy.
Age Verification: r888 uses age verification checks during registration and may request additional proof of age at any time. Accounts that cannot be verified as belonging to an adult will be suspended pending review.
r888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While r888 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact r888 immediately if you suspect unauthorised access to your account.
r888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification, and the updated policy will be published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically. Your continued use of r888 after the publication of an updated policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using r888 and may request account closure by contacting our support team.
Stay Informed: Keep your contact email address up to date in your r888 account settings so you receive notifications whenever this Privacy Policy is updated.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way r888 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond as quickly as possible.
For questions about your account security, responsible gaming tools, or to review our full Terms and Conditions, visit the relevant pages linked in the footer below.